Leadership Customer Service for Maintenance Supervisors & Community Managers / Presented By Ken Furtaw

Super Service 🤩

How to provide great customer service when you don’t want to and they don’t deserve it?

Learn 7 keys to deliver top tier customer service by Ken Furtaw.

As Regional Vice President of WRH Realty Services, Inc., Ken Furtaw is responsible for the development and implementation of programs, initiatives and strategies that promote the achievement of optimum operational, financial and business performance by the properties managed by WRH. 
 
Ken joined WRH in 2014 and has over 20 years’ experience in managing multi-million-dollar assets, including both market and tax credit multifamily communities, encompassing new construction and stabilized properties. 
 
Ken is the Past President of the First Coast Apartment Association (FCAA). He received his bachelor’s degree from Northwood University and earned his master's degree in leadership from Central Michigan University.