Circle of Excellence Nominations
Do you know someone worthy?
Entry Requirments
1. Complete the Online Nominee Entry form.
2. Letter of Nomination. (email to taylor@fcaaonline.com)
3. Documents supporting the nominee’s achievements and qualifications (education certificates, resume, letters of recommendation, customer letters, photographs, description of charitable efforts or FCAA volunteer work, marketing materials, company/community descriptions, photos, etc.). (MUST be transmitted electronically to taylor@fcaaonline.com)
4. Photograph of Nominee (MUST be transmitted electronically to taylor@fcaaonline.com)
5. Review Judging Rubric below to determine what criteria will be judged for each category.
All submissions must be received by April 6, 2018.
Deadline extended to April 12th. ALL entry forms, letter of nominations, supporting documents, photographs, etc, MUST be turned in NO LATER than April 12th.
Entry Form:
Rubrics
Indivdual Awards
1: Closing ratio
2: Renewal ratio
3: Mystery Shop scores
4: Awards and recognitions Leasing Agent received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Certifications Earned
2: Skills attained
3: What sets them apart?
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Certifications Earned
2: Skills attained
3: What sets them apart?
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Closing ratio
2: Renewal ratio
3: Mystery Shop scores
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Closing ratio
2: Renewal ratio
3: Mystery Shop scores
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1. Closing and leasing ratio
2: Delinquency and collections
3: Compliance
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1. Closing and leasing ratio
2: Delinquency and collections
3: Compliance
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Completion accuracy and turn completion
2: Resident reviews on work or satisfaction scores
3: Certification and licenses
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Completion accuracy and turn completion
2: Resident reviews on work or satisfaction scores
3: Certification and licenses
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Curb appeal
2: Resident reviews on work or satisfaction scores
3: Referrals or inspections
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Capital completion and projects
2: Team retention
3: Certification and licenses
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Capital completion and projects
2: Team retention
3: Certification and licenses
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Occupancy and renewal rates
2: NOI goal vs actuals
3: Team retention
4: Individual awards and recognitions received. Certifications or licenses?
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Occupancy and renewal rates
2: NOI goal vs actuals
3: Team retention
4: Individual awards and recognitions received. Certifications or licenses?
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Capital completion and projects
2: Team retention & team performance
3: Certification and licenses
4: Individual awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Employee satisfaction
2: Team retention & team performance
3: Portfolio occupancy and delinquency
4: Awards and recognitions received (individual or portfolio)
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: What did they do to deserve recognition?
2: What sets them apart?
3: How large is their team?
4: Awards and recognitions received (individual or portfolio)
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Sales percentages
2: Customer service
3: Average proposal turn around dates
4: Awards and recognitions received (individual or company)
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Sales percentages
2: Customer service
3: Average proposal turn around dates
4: Awards and recognitions received (individual or company)
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
Community or Company Awards
1: Occupancy & other budget related accolades
2: Resident activity and community involvement
3: Customer service and “wow” factors
4: Community awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Occupancy & other budget related accolades
2: Resident activity and community involvement
3: Customer service and “wow” factors
4: Community awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Design effectiveness
2: “Wow” factor
3: Placement and use of furniture and materials
4: Appropriate flow and cohesive feel to entire space
5: How well was narrative written
6: Photos
7. Video
1: Design effectiveness
2: “Wow” factor
3: Placement and use of furniture and materials
4: Appropriate flow and cohesive feel to entire space
5: How well was narrative written
6: Photos
7. Video
1. Low Energy Appliances
2: LED lighting? Auto-shut off lighting?
3: Programmable features?
4: Recycling available onsite? Compost available onsite?
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Occupancy & other budget related accolades
2: Resident activity and community involvement
3: Customer service and “wow” factors
4: Community awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Occupancy & other lease-up related accolades
2: Resident activity and community involvement
3: Customer service and “wow” factors
4: Community awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Employee retention
2: Resident activity and community involvement
3: Customer service and “wow” factors
4: Community awards and recognitions received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Budget?
2: Resident satisfaction of before and after
3: Customer service and “wow” factors
4: Market comparisons ?
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Resident satisfaction for team
2: Working together as group
3: Work orders completed
4: What sets them apart of other teams
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Sales percentages
2: Customer service
3: Average proposal turn around dates
4: Awards and recognitions received (individual or company)
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Property “wow” factor
2: Ads to sales
3. Community involvment
4: What is the reach of the campaign?
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
1: Lanscaping
2: Signage
3: “Wow” factors from curb appeal
4: Community awards or recognitions received for landscaping
5: How well was narrative written
6: Photos – multiple angles and locations
7. Videos
1: Lanscaping
2: Signage
3: “Wow” factors from curb appeal
4: Community awards or recognitions received for landscaping
5: How well was narrative written
6: Photos – multiple angles and locations
7. Videos
1: Community and staff effort and involvement
2: Initiative for events
3: Impact of events
4: Awards and Recognitions Community Received
5: How well was narrative written
6: Endorsements and letters of recommendation
7. Photos or video included
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